The principle of regarding customers as center and market-oriented has been deeply rooted in
our daily operation and training of marketing、technology research and development、production
quality control and other departments. We are adhering the principle of market-oriented, handles the
direction of market requirements, and all efforts aims to meet customers’ demand. Our marketing
department will do market analysis、promotion、exhibition plan and keep in touch with customers
regularly to know the customers’ requirements, then promptly give the information feedback to relevant
department to make sure that production R&D and improvement can accord with customers demand,
which also can guarantee customers will be satisfied with our quality, price, lead time and service,
meanwhile, customers will be more confident in us.
Keyes has perfect service system, has a passel of excellent professional customer service
engineers,with the principle of customer-focus, handling various service requests, complaints with
enthusiasm and high-efficiency and providing 24hours uninterrupted service.
Provide service of battery choosing and design.
Provide information about new product.
Provide technical training for product using.
Contact with customer regularly, follow up the condition of the product.
Give prompt reply to customers’ feedback.